In business, and particularly in the magic business, our reputation must be perfect. Magic apparatus is such a small niche that word-of-mouth can have a huge impact on our ability to survive. This is why it is so important for us to not only provide as good of a product as we can, but to help you with ANY questions or problems that you may have.
It's important that we respond to your inquiries as quickly as possible.
It's important that we provide our expertise if you want to use our products for other-than-designed uses.
It's important that IF you received an item, and you are not completely satisfied with it, we make it right.
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